Custom agentic AI workflows
Put AI agents to work on the busywork.
Tide Technology Solutions designs and builds custom AI agents that take repetitive, time-consuming work off your team’s plate, so your business gets more done without adding headcount. Your people stay in control of the decisions that matter.
Agent run
Accounts receivable sweep
Reviewed 412 open invoices
$1.2M outstanding across 186 customers
Found 157 overdue
Checked payment history, emails and CRM notes
Drafted 148 personalized reminders
Tone matched to each customer relationship
Flagged 9 at-risk accounts
$286,400 overdue 60+ days, 3 open disputes
Ready for your review
148 reminders to send, 9 escalations
- Built around your tools
- You approve what matters
- Secure & private by design
- Measured in hours saved
How we build
AI your business can trust.
Agentic AI is only useful if it’s reliable. Every workflow we build follows the same principles, whether it runs a single task or a whole department’s process.
Built around how you work
We fit agents into your existing tools and processes instead of asking your team to change everything.
You stay in control
Agents do the legwork, and your team approves anything that matters. You decide where that line is.
Transparent by default
Every action an agent takes is logged and traceable, so you can always see what it did and why.
The right model for the job
Open-weight models in private infrastructure for sensitive data, frontier models where they add real value.
Secure by design
Encryption, access controls and audit trails as standard, with support for regulated and confidential data.
Measured in results
We track hours saved and turnaround time from day one, so you know exactly what the investment returns.
The problem
Your team is doing work software should be doing.
Retyping data between systems. Chasing updates. Sorting inboxes. Building the same report every week. None of it needs your people’s talent, but it eats their time, slows your business down and makes growth mean more hiring.
What we automate
If it’s repetitive, an agent can probably help.
Data entry & system updates
Agents move information between your email, spreadsheets, CRM and back-office systems so nobody has to copy and paste.
Intake & triage
New requests, leads and tickets are sorted, summarized and routed to the right person with the context they need.
Sales & customer follow-up
Leads researched, records updated and follow-ups drafted the moment something happens, not days later.
Research & briefings
Market, customer and competitor information gathered and summarized into briefs your team can act on.
Reporting
Recurring reports assembled from your data and written up in your format, ready for a quick look instead of a lost afternoon.
Finance & collections
Overdue invoices chased, payments reconciled and at-risk accounts flagged, so cash comes in faster and errors get caught early.
Why agentic AI
Automation that handles the messy parts, not just the tidy ones.
Traditional automation
- Follows fixed rules, and breaks when the input changes
- Needs perfectly structured data
- Handles one step of a process
- Fails silently or stops
Agentic workflows
- Understands context and adapts to real-world messiness
- Works with emails, free text and scattered data
- Carries a task across multiple steps and systems
- Knows when it’s unsure and hands off to a person
How we work
Start with one workflow. Prove it. Expand.
No big-bang transformation projects. We start where the time savings are clearest, show results quickly and build from there.
- 01
Find the hours
We map how work actually gets done and pinpoint where your team loses time to repetitive tasks.
- 02
Design the workflow
We decide what the agents handle, where people step in and how it fits your existing tools.
- 03
Build & integrate
We build the agents, connect them to your systems and test them on real examples from your business.
- 04
Run & improve
We launch with your team, measure time saved and keep refining. Then we move on to the next workflow.
Our products
Ready-made agents for specific industries.
Casework
Early accessAgentic AI for case-based work, built for vocational consulting firms and law firms.
Explore Casework →More on the way
We’re building more products for industries with repeatable workflows. Have one in mind? Tell us about it.
Where is your team losing hours?
Tell us about the work. We’ll show you what an agentic workflow could take off your team’s plate.